[vc_row][vc_column][vc_column_text]The time a customer or visitor spends waiting to be served is an extremely important point in building the image of your business. In this sense, avoiding queues is one of the key factors to create a positive experience. For condominiums and parking lots, this is an extremely important factor. The delay to park or to be…
[vc_row][vc_column][vc_column_text]According to the SPC (Brazilian credit bureau), Brazil has 62 million defaulters. If this is bad for the country as a whole, for small and medium-sized companies it can be a trigger for serious financial crises. However, it is possible to work in a targeted and strategic way to avoid default by customers and improve…
[vc_row][vc_column][vc_column_text]I’m a syndic, now what?! Condominium management is complex. The duties and responsibilities of the syndic are numerous since he is considered the representative of the tenants, both in court and outside it. In this scenario, it’s not uncommon for those who are suddenly elected to the position to have several doubts about the role. Whit…
[vc_row][vc_column][vc_column_text] Much of the content related to user experience, in order to facilitate understanding, summarize the methodology in three words: empathy, collaboration and experimentation. Each of them has its value and impact on UX processes, but the keyword, capable of opening your mind to this rich and vast universe is EMPATHY. Do you know what it means?…
[vc_row][vc_column][vc_column_text]From the application of concepts related to people management, organizations can obtain more promising results. In other words: without the need for large investments to improve the company’s performance. In turn, the focus should be on strategies that value your human resources. Did you know that with more motivation and engagement, professionals can be more…