[vc_row][vc_column][vc_column_text]Security in the condominium depends largely on how the entrance is structured. After all, this is the place where people come in and out, orders are delivered, visitors request access, and every movement happens. If vulnerable, it becomes an easy target for criminals.
It is common to observe situations in which porters are inattentive and the entrance disorganized, not counting strategies pre-defined by condominium management or technological solutions that assist in access control.
The absence of norms can cause failures in the concierge activities, as there are missing rules to be followed and duties to be fulfilled. As you might imagine, the protection of owners and their assets is compromised.
Meet 6 serious concierge mistakes that harm condominium security
First of all, it is important to understand that each condominium has its own unique features. Thus, it is first necessary to know them in order to create related actions and norms that meet these characteristics.
Here are the most common errors that can make condominium security vulnerable to criminal action:
1. Lack of guidance in the bylaws
As we said, each condominium should set standards according to its characteristics. In this aspect, it is essential to have guidelines in the bylaws, presented to employees and owners.
These should include those related to order picking, entry control, service provider registration, and porter duties and responsibilities.
2. Not to train concierge professionals
As in any other profession, the lack of porter training is a major impediment to good performance. After all, not having clear information about conducts and behaviors causes uncertainties and, with them, breaches in the security of the condominium.
3. Allow the place to be abandoned
It is common that entrances are left without anyone at the moment the doorman has to leave to go to the bathroom, for example, or to deliver orders, which is not his job. But this is one of the most serious mistakes regarding the safety in the condominium, as with the absence of the professional, the reception is vulnerable to unauthorized access.
Therefore, it is essential that condominium management develop strategies to balance the needs of porters and their obligations. To really work, these details should not go unnoticed in action planning.
4. Let vehicles in without confirming occupants
As much as residents’ vehicles are registered and allowed to enter the garage, to ensure security in the condominium is the porter’s role to verify that the people who are inside the cars are really the owners.
As is well known, the bad guys use a number of disguises and can access the building by robbing or subjecting occupants.
5. Allowing the doorman to have distractions
Another very common flaw in condominiums is allowing the doorman to have distractions while on work. Mobile phones, televisions, books, and other things that “help pass the time” can become real villains, making it easier for criminals to access the building.
6. Stoping investing in access systems and technologies
Systems and technology resources are great allies for condominium security. Conversely, failing to invest in equipment and solutions can be a big mistake as the entrance becomes more vulnerable and the damage related to improper access can be high.
The market offers a number of feature options, including security cameras, ID systems, and switch monitoring. There are already innovations in the market including intelligent access control that provide intelligent input and output control through smartphones.
And there are still several facilities, such as: access to the condominium quickly and without queues, sharing access with visitors, sending personalized invitations, registration of security means available on each cell phone, and total security regarding the data of the residents.
Was our condo security article helpful to you? Want to know more about other subjects related to this universe? So check out our post about condo parties and what is not allowed to do![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ultimate_icons][/ultimate_icons][/vc_column][/vc_row]